ORDER INSTRUCTIONS. BUYING ONLINE , SIMPLE AND SAFE.
It’s very simple. All you need to do is select the material you are looking for. Example, you are looking to buy travertine pavers in Ivory 6×12, then go to the Pavers section and on the drop down menu, select the 6×12 Tumbled Travertine Pavers. You will find all the colors there so all you need to do now is locate the Ivory color. To make it easier for you, we have arranged them in alphabetical order. Once you hover on the ivory color, you will see a red button that reads “Order your stone”. Click on that and then click on the Checkout button. Your information is private.
Lets Talk about Design , give us a call for assistance
Please feel free to call us for design ideas or any other questions about any of our materials. We will be more than happy to assist you.
We are open Monday through Friday from 8:30 am to 5:30 pm and Saturdays from 9 am to 4 pm.
If you are looking for a particular stone and you don’t find it on our website, please call us to place a special order. We can probably produce it for you, if we do not stock it locally.
The form will take 1 minute from your busy time, and you won’t regret it. Some other companies offer a “ Free sample” charging you for shipping cost or taking your credit Card information, we are different. No credit card required, No sipping cost .We strongly encourage you to order samples to see the true color and texture for yourself. Lets start your next project renovation , we are confident that you will love the stone.
Processing your order
With us, as opposed to other online natural stone sellers, you can buy only what you need. There is no minimum or maximum order. You can buy from one piece to all our stock. The only exception is with French Patterns in which you need to buy full sets which consists of 8 square feet of material.
In the natural stone industry, the average allowance for waste and cuts is 10% for straight installations and 20% for diamond installations. Another thing to consider is some tiles may chip during transit and you can use those for the corner cuts.
We always advise the customers to buy at least a 10% extra material. However, this is not a requirement, but entirely optional.
A) ORDER ON WEBSITE : To make it easier for our customers, we have an integrated payment system which allows you to safely use your credit card to pay for your material.
Please feel safe in using this system as it has all the bells and whistles in online security.
B) RUSH YOUR ORDER: We can process a rush order which we’ll ship the same day we receive payment as opposed to the 48 hours it normally takes us to ship out an order. Please call us at (855) 344-8716 to place your rush order directly with one of our customer service reps.
WE DELIVER YOU STONE FAST , SAFE AND EASY
To make it easier for our customers, we have integrated a Freight Estimator on our website. This will give you an idea of how much you would pay for freight. Please bear in mind this is only an estimate and charges could either increase or decrease.
We will call you if there are any changes to your estimated freight rates before shipping your order.
Tracking your Order
Your sales representative will provide a tracking number and freight company information to follow your order. freight company may call you to make an appointment to deliver the stone. We will prepare your order and will be ready to ship in 48 hours.
Your lunch is on us
We are confident you will love your natural stone , please don’t forget to give us a review . Your lunch is on us when you send us your project pictures or if you write a review for us ; we will send you a Gift card from Restaurant.com . We love to hear your feedback because that is how we can improve.